Terms and conditions

INCLUDED IN tour cost:

1. Twin share villa accommodation.
2. All continental breakfasts, most light lunches (e.g. panini/pizza/salad), and all dinners for the duration of the tour. Wine included.
3. All transfers to local train station on arrival and departure days.
4. Transfers to and from the local train station or Cortona on tour free days.
5. Refer to specific tour.

NOT INCLUDED IN TOUR cost:

1. Airfares
2. Airport taxes
3. Travel insurance
4. Entry fees to museums/galleries and other places wherever entry fees apply
5. All lunches and meals not specifically listed above
6. All personal expenditure
7. Refer to specific tour

OPTIONAL EXTRAS:

Transfer from Rome or Firenze Airports or Train Stations. Visit to Wellness Centre. Cooking Classes. Additional day tours. Activities beyond the specified tours listed on this website are subject to additional costs.

ARRIVAL AND DEPARTURE TIMES:

All tours are based on a Saturday to Saturday stay with us:

Check IN: 4.00 pm
Check OUT: 10.00 am

TOUR GROUPS:

Our tour groups have been designed for a group of no more than 12 people per week to ensure that client needs and enjoyment is always our top priority.

Tours and tariffs are subject to change.

PRICES, DEPOSITS, AND PAYMENTS:

Prices shown are per person, twin share. Single supplement of $300 applies.

25% deposit of the overall tour cost, or as listed on the tour documentation, is required at the time a booking is confirmed. No booking will be reserved until the prescribed deposit is received.

Balance of the payment will be due within 30 days of booking confirmation.

If your booking is made within 56 days of the departure date the full amount is payable at the time of booking.

Deposits and balance of payments are accepted by electronic funds transfer or credit card via Paypal. Bank details are incorporated on this website on the “make a payment” page and also on the invoice which will be forwarded to you upon confirmation of your tour.

CANCELLATIONS AND REFUNDS:

All tours, travel arrangements and accommodations are secure from the time of confirmation of booking. Consequently, a fee will apply on all cancellations.

If you cancel your tour for any reason, your first deposit of 25% (or other deposit amount) is non-refundable.

The cancellation fees are as follows:

First payment/deposit: 100% of the deposit amount.
Greater than 60 days prior to travel: 40% of the tour cost or amount paid.
Within 60 days but more than 30 days prior to travel: 50% of the tour cost or amount paid.
Within 30 days of travel: 100% of the tour cost or amount paid.

Refunds are not paid for non-medical personal problems, air carrier delays or cancellations, inability to obtain passports, business problems or emergencies etc.

If you leave a tour for any reason after it has commenced we are not obliged to make refunds for unused services, if you fail to join a tour or join it after its departure or leave it prior to its completion no refund will be made.

In the unlikely event that we would cancel your tour, you would be entitled to a 100% refund within 2 weeks of the tour cancellation date.

INSURANCE:

It is strongly recommended you purchase your own travel insurance to cover cancellation coverage, airline tickets, trip delay, lost luggage or any potential medical expenses.

LUGGAGE:

You are allowed one suitcase and one carry-on bag. If you exceed this limit there may not be space in the vehicle to transport your excess luggage and it will be at your own expense to have it transported. We suggest that you bring a day pack for carrying water, guide books, jacket, rain gear, etc.

LEVEL OF FITNESS:

Most medieval towns were built as hilltop fortifications and many streets are cobblestone, some with inclines.
Although our tours are leisurely paced there is a certain amount of walking involved daily. Comfortable shoes are recommended.
Age is not important as long as you are physically fit. Our tours are not suited for anyone who has serious problems with knees, back or heart.

SINGLE TRAVELLERS:

Single travellers are provided a private apartment. The additional single supplement cost will apply.

PRICES:

Our recommended tours and dates, as listed on our web site, are guaranteed once a booking is confirmed. Your additional expenses will be for non-included meals, moderate tipping where appropriate, and personal sightseeing or shopping.

LIMIT OF LIABILITY:

No responsibility is accepted for any loss, expense, accident, injury, or damage to any person or property due to the actions or omissions of any person, or any cause, including but not limited to acts of God, acts of terrorism, war, strikes, defects in machinery, breakdown of equipment, weather, quarantine, negligence, loss of baggage, or other causes beyond our control, such losses being the responsibility of the guest.

MEMBERSHIP ON TOUR:

Tours of Tuscany Pty Ltd reserves the right to accept, reject, or not retain any person as a tour participant whose condition or general deportment impedes the operation of the tour or, in the opinion of the tour manager, affects the rights and enjoyment of other guests. A guest not retained on tour shall have no cause for complaint or refund, and shall bear any and all extra expenses that ensue.

TOUR CHANGES:

All information on this website is, to the best of our knowledge, correct. However, we reserve the right to make changes in accommodations, visits, and itineraries at any time should it become necessary or desirable. Delays or itinerary changes caused by strikes, bad weather, traffic, or other unforeseen circumstances are beyond our control and we are not obliged to pay guests compensation.

ANIMALS:

Our tours are not pet friendly.